Shipping policy
Thank you for supporting Anna Austin Art. Here’s how shipping works for your order:
Order Processing:
We typically process and ship orders of original artworks, prints, and stickers within 7 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Methods & Delivery:
We ship via trusted carriers in the U.S. Standard shipping is used unless otherwise specified at checkout. Estimated delivery times depend on your location and carrier.
Shipping Costs:
Shipping costs will be calculated at checkout based on your order size, destination, and carrier. (If you have flat-rate or free shipping thresholds, you can state them here.)
Risk of Loss / Damage:
Once your package is delivered to the carrier, risk passes to you. If your item arrives damaged or appears to be lost in transit, please contact us via email within 7 days of delivery with photos and your order number—we will do our best to make it right.
Contact:
If you have any questions about your shipment or shipping policy, please email us at annaaustinart@gmail.com